ClubHouse Casino Terms and Conditions

Welcome to ClubHouse Casino. These Terms and Conditions govern your use of our website, platform, and all services we provide at theClubHouse Casino.com. By registering an account or using our services, you confirm that you have read, understood, and agreed to be bound by these terms. We encourage you to review this document carefully before proceeding. If you do not agree with any part of these terms, please do not use our platform.

1. About Us and Licensing

At ClubHouse Casino, we operate under the name of Novatrix SRL, a company incorporated under the laws of Costa Rica, with company registration number 3-102-893958. Our registered address is Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. Paysafe-related transactions are processed by Tronabriz Limited.

We hold an e-gaming licence issued by the Tobique Gaming Commission, licence number 0000002. As a ClubHouse Casino player, you can trust that we operate transparently and in full compliance with our licensing obligations. For alternative dispute resolution, we work with EGIS (egis.io), and disputes may be submitted to disputes@egis-adr.com.

2. Eligibility and Account Registration

2.1 Age and Legal Requirements

At ClubHouse Casino, we strictly require all players to be at least 18 years of age, or the legal gambling age in their jurisdiction, whichever is higher. By creating an account with us, you confirm that you meet this requirement. We reserve the right to request proof of age at any time, and we may suspend or close accounts where age verification cannot be completed.

2.2 Account Rules

Our ClubHouse Casino platform allows only one account per person, household, IP address, or device. The use of VPNs or proxy services to circumvent our geo-restrictions is strictly prohibited. Cryptocurrency players are required to complete identity verification before commencing real-money play. We reserve the right to void winnings and close accounts found in breach of these rules.

2.3 Restricted Countries

We do not accept real-money players from the following jurisdictions:

• Afghanistan, Belarus, Canada (New Brunswick & Ontario), Central African Republic
• China, Cuba, Cyprus, Democratic Republic of Congo, Georgia, Haiti
• Iran, Iraq, Israel, Libya, Malta, Myanmar, Netherlands, North Korea
• Poland, Russia, Somalia, South Sudan, Syria, United Kingdom, USA, Venezuela, Yemen

It is your responsibility to ensure that online gambling is legal in your country before registering at ClubHouse Casino. If you access our site from a restricted territory, we may close your account and withhold any funds in accordance with applicable law.

3. Deposits and Payments

3.1 Accepted Currencies and Methods

At Club House Casino, we support a wide range of fiat currencies including EUR, USD, CAD, AUD, INR, NOK, NZD, JPY, KZT, and ZAR. We also accept cryptocurrency payments including BTC, BCH, ETH, LTC, DOGE, USDT, XRP, BNB, ADA, and TRX. Our internal operating currency is EUR. Please note that we do not convert between fiat and cryptocurrency.

Our ClubHouse Casino platform offers the following deposit methods, all of which are free and processed instantly:

• Visa, Mastercard, Maestro, Google Pay
• Neteller, Skrill, Paysafecard, Flexepin
• ecoPayz, MuchBetter, NeoSurf, MiFinity
• SticPay, Astropay, CashtoCode, NET Banking, Interac
• Crypto via CoinsPaid (BTC, BCH, ETH, LTC, DOGE, USDT)

3.2 Minimum Deposit

We require a minimum deposit of EUR 20 (or currency equivalent). For INR transactions, the minimum is ₹500, and for CAD, a minimum of C$20 applies. Maximum deposit limits vary by payment method — please consult our banking page for full details.

4. Withdrawals

4.1 Processing Times and Methods

We aim to process all withdrawal requests within 72 hours of approval. Card withdrawals (Visa, Mastercard) typically take 3–5 business days. E-wallets including Neteller, Skrill, ecoPayz, MuchBetter, and MiFinity are processed instantly upon approval. Crypto withdrawals via CoinsPaid are near-instant. Bank transfers take up to 3 business days, and intermediary fees of up to EUR 16 may apply.

4.2 Withdrawal Limits

At ClubHouse Casino, we apply the following withdrawal limits:

• Weekly (rolling 7-day) limit: EUR/USD 7,500
• Monthly limit: EUR/USD 15,000
• Maximum daily profit: USD 100,000 (VIP) / USD 50,000 (non-VIP)
• Winnings from no-deposit bonuses are capped at EUR/USD 100
• Progressive jackpot winnings are paid in full and are excluded from standard limits

Withdrawal cards must be personal and registered in your name. We reserve the right to carry out additional verification checks before processing any withdrawal.

5. Bonuses and Promotions

5.1 Welcome Package

Our Club House Casino welcome package offers up to EUR 5,000 plus 200 free spins across three deposit bonuses. The first deposit bonus is 100% up to EUR 2,000 + 100 free spins (or 150% up to EUR 2,000 + 100 FS using the ClubHouse Casino bonus code BIG150). The second package provides 75% up to EUR/USD 1,000 + 50 FS, and the third package offers 50% up to EUR 2,000 + 50 FS.

All welcome bonuses are subject to a 40x wagering requirement. A minimum deposit of EUR 20 is required to activate each package. Bonuses are valid for 7 days from the date of issue. Free spins are awarded on Elvis Frog Trueways (20 per day over 4 days), with a maximum win of EUR 200 from free spins and EUR 1,000 from bonus money. Players in Sweden are excluded from welcome bonuses; players in Finland are excluded from welcome packages and no-deposit free spins.

5.2 Ongoing Promotions

At ClubHouse Casino, we reward our players every day of the week. Our current promotional schedule includes:

• Monday: 5% cashback on Games of the Month
• Tuesday: 20% Reload Bonus
• Wednesday: 10 free spins per deposit
• Thursday: Free Spins Tournament
• Friday: 20% Refill Bonus
• Saturday: 50 free spins
• Sunday: 50 free spins for members
• Drops & Wins: EUR 2 million monthly prize pool

We also offer a Crypto Welcome Package matched up to 0.5 BTC, a VIP Welcome Package, and exclusive ClubHouse Casino bonus codes for existing players shared via our social media channels. All promotions are subject to individual terms and wagering requirements.

6. Loyalty Programme

Our Club House Casino loyalty programme — Clubhouse Points — features 15 tiers, from Member up to Platinum+, plus an invite-only VIP level. You earn 1 point for every EUR 30 wagered on slots, or EUR 120 on live casino games. Bonus money wagers earn points at 50% of the standard rate.

Each tier unlocks free spins on Treasures of Cleopatra, EUR cash rewards, and weekly cashback ranging from 3% at entry level to 8% for VIP members (with a 5x wagering requirement). Maximum weekly cashback is EUR 5,000. We also provide a birthday bonus to all eligible loyalty members.

7. Games and Wagering

At ClubHouse Casino, we offer a diverse library of games powered by leading providers including NetEnt, Red Tiger, Ezugi, Yggdrasil, Games Global, Playtech, iSoftBet, Push Gaming, Greentube, BGaming, Pragmatic Play, Play'n GO, Nolimit City, Relax Gaming, Quickspin, and many more.

Our game categories include slots (including progressive jackpots), live casino, table games (roulette, blackjack, video poker, baccarat, craps), and tournaments. The following wagering contribution rates apply to bonus funds:

• Slots: 100% (exclusions apply — see full bonus terms)
• Table games, roulette, video poker: 25%
• Live dealer games (Ezugi, Playtech): 0%

8. Responsible Gambling

At Club House Casino, we are committed to promoting safe and responsible gaming. We provide tools including deposit limits, session limits, self-exclusion options, and reality checks. If you believe you may have a gambling problem, we urge you to contact our support team immediately or seek help from a recognised gambling support organisation.

9. Customer Support

Our ClubHouse Casino support team is available 24/7 via live chat and email. You can reach us at help@theClubHouse Casino.com. VIP members benefit from a dedicated personal account manager. For formal dispute resolution, please contact EGIS at disputes@egis-adr.com.

10. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes via email or on-site notification. Continued use of our ClubHouse Casino platform after such changes constitutes your acceptance of the updated terms. These terms are governed by the laws of Costa Rica and the regulations of the Tobique Gaming Commission.

By using our services, you confirm that you have read and accepted all terms outlined in this document. If you have any questions, please do not hesitate to contact us at help@theClubHouse Casino.com.